Seedbox FAQ — RapidSeedbox

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Most of your questions have been answered, for any further questions please contact us.

  • Which features are included in my Seedbox?

    Our Seedbox comes with lots of pre-built features & apps for an ultimate Seedbox experience. We also have one-click installers of over 65 apps that you can install on demand.

    We advise you to check our features page to learn more.

  • What is OpenVPN?

    Your Seedbox has OpenVPN included in case you wish to make your online activity more private.

    OpenVPN is an open-source software application that implements virtual private network (VPN) techniques for creating secure point-to-point or site-to-site connections in routed or bridged configurations and remote access facilities. It uses a custom security protocol that utilizes SSL/TLS for key exchange. (Source)

  • What is the difference between a Seedbox and a VPN?

    A Seedbox operates independently from your local internet connection and it can also have VPN capabilities.

    A Seedbox is not relying on your internet bandwidth but on its own and usually, comes with a fast port. A VPN, while offers secure and anonymous connectivity, is relying on your local bandwidth.

    The safety of the Seedbox resides in the fact it is physically based on a remote location and under a different jurisdiction.

  • Which torrent clients are supported?

    Deluge and rTorrent/ruTorrent.

    Since you have root access on our Seedboxes, you can install any torrent client you wish, by the ones mentioned above are the ones we recommend.

  • How long is the setup time for my Seedbox?

    Our setup is done automatically, once the payment has been received your Seedbox will be ready for you in 3 minutes.

    In case or errors in our backend or stock, your Seedbox should be received in up to 24 hours.

  • Is there a traffic limit in my Seedbox?

    No. Your Seedbox has an unlimited traffic pool.

    RapidSeedbox expressly reserves the right to review every Account for excessive space and bandwidth utilization, and to terminate or apply additional fees to those Accounts that exceed allowed levels. You will be contacted before that happens.

  • Do you do a Site to Site/Seedbox to Seedbox migration?

    Of course! We can most definitely help you transfer your data from your old Seedbox vendor.

    Just open a chat conversation with our team and share the credentials and we’ll move your data in no time.

  • Do I have to worry about you giving away my email or data?

    Not at all. Your contact information and private and will not be shared with any 3rd party.

    Please note that we use your email to share product and company updates, as well as payment notifications and most importantly, to provide customer support. If it’s not deliverable, you might miss important updates.

  • Why do I need a Seedbox?

    1) Anonymity: A large number of users use our Seedbox service in order to keep their home IP address out of use. Your home IP address is not involved, and you can get full anonymity. Our Seedboxes come with a pre-installed OpenVPN, so you can use the VPN to browse anonymously without any trace to your IP address.

    2) Superior Network: For most people, their home connection can’t handle the stress caused by a large amount of bandwidth. They are very beneficial to users who have poor home connections where it would cost more a month to upgrade your home internet connection then purchasing a Seedbox to do the work for you.

    3) Clogged Free Hard Disk: With a Seedbox, you also get a big amount of hard disk to utilize. You can use it to store any files online, without clogging your own hard-disk with any data.

    4) Streaming Capabilities: A Seedbox can be even used to stream data directly to any device, without the need to store it on your computer.

  • Do you offer money back guarantee?

    We have a 14-day money back guarantee. You either love your Seedbox or get your money back, no questions asked.

  • Which login credentials do I have in my Seedbox?

    Deluge, ruTorrent, Remote Desktop with dozens of apps, FTP, HTTPS, OpenVPN and more.

    This is just the tip of the iceberg since you also have root access so you pretty much can install anything you’d like.

  • Can I modify my Seedbox?

    Your Seedbox comes with root access so you can modify and install everything.

    Do not worry if something breaks, we can always fully re-install your Seedbox and reset it to “factory settings”.

  • Where are your Servers located?

    France and the Netherlands.

  • How many users are there per server?

    The number of users per server varies from 4 to 32.

    We designed our Seedbox plans to give the absolute best I/O and network output.

    We never oversell, and we never host more clients then needed on servers, to bring the best Seedbox service for each customer.

  • Will I remain anonymous with a Seedbox?

    This is what a Seedbox will give you. Complete anonymity.

    Our Seedbox has an OpenVPN and encrypted transfer protocols such as sFTP.

  • What payment methods do you accept?

    PayPal, Credit Card, and Bitcoin.

Love your seedbox. Or get your money back.