Using Plex for the First Time

In this article, we will show you how to configure your Plex Media Server for the first time.

When you order your Seedbox and finalize transaction, you need to log in your Client Area and click on “My Services“. From there, find the URL for to access Plex.


Credentials and link for all services can be found in the email you’ve received after your order. If you try to access that link without configuring your Plex Media Server first Plex will not be able to find your server, so you will be stuck at this page:


So to prevent this from happening and to configure your Plex as follows:

Step 1

Connect to your Remote Desktop via X2G0.

You will receive your Remote Desktop credentials in the same email as Plex credentials.

If you do not know how to do it here are some articles from our help section that will guide you thru that process step by step:

How to log in to your Seedbox Remote Desktop on Windows and MacOSx (using X2Go)

Step 2

When you are connected to your Remote Desktop go to your web browser ( Mozilla in our case ).

Browse to the following URL right from within your remote desktop Brower: http://localhost:32400/web

It should look as follows:


Now hit Enter and Plex should load without problems.

Step 3

If you completed previous step you will now see this page:


Now you can see that in the right corner you have access to Plex Media Server on your Seedbox, but in the top, you can also see that you must “Claim” your server.

That means to synchronize your Plex Media Server with your Seedbox IP, and by doing that declare this Plex Server as your own.

Then, click on “Claim it now” in the top of the page, and you will be transferred to a new page.

Step 4

If you completed the step 3, you will be transferred to Settings page:


To “Claim” your server you now must sign in with your Plex account credentials.

Those are the credentials of your Plex account that you created on Plex official website.

If you don’t have a Plex account, first of all, click here to create one.

If you completed this step your Plex Media Server will now be synchronized with your Plex account, therefore your server will be “Claimed” by it:


Step 5

When you complete all the steps from above you are finished with configuring your Plex Media Server for the daily use, and now you can use the link from your credentials email ( xxxx.xxxx.xxxx.xxxx:32400/web ) to access it remotely without the use of Remote Desktop.

plex media server

Step 6

Before you go any further, it is highly recommended to update your Plex Media Server instance once you have it installed and claimed.

  • Log in to your User Panel, Locate the One-Click Installer list, select Installed, and hit the Refresh button.
  • If there is available update for Plex Media Server, you will see arrow up icon in its row, so simply click on it.
  • This will do the Plex Media Server update to the latest one supported by Ubuntu developers. (it might not be the latest one provided by
  • Once the update process is completed, issue a reboot command to the seedbox so that updates can be applied.

The next step would be adding your libraries, and you can see how that is done by checking the following:

How to add Plex Libraries and synchronize your seedbox content

We reached the end, therefore Happy streaming!